Mile High United Way
  • Denver, CO, USA
  • Full Time

Organization Profile
Working side-by-side with the community, Mile High United Way takes on the biggest, most complex issues facing Metro Denver. Our united approach changes the odds for the children, families, and individuals in our community, and moves them out of poverty. We do this because we believe every child has the right to a safe and stimulating place to learn, and that when every youth in Metro Denver graduates prepared for a career or college, our community is stronger. We also know that when people don't have their most basic needs met, longer-term goals, like finding financial stability, are out of reach. And when we work together, we make a lasting, sustainable impact on our community.

Position Concept
The Generalist, Human Resources is responsible for the day-to-day employee relations matters of the department. Oversight will include recruitment and staff logistics, training and development, and employee performance management. Additionally, the Generalist will support Human Resources initiatives, organizational strategy, policies and procedures, and overall organizational outcomes.

Essential Responsibilities


  • Develop and execute recruitment strategy and staffing logistics
  • Responsible for full cycle recruiting activities including advertising, staff selection, phone screenings and reference checks, including program related requirements.
  • Initiates new hire paperwork, and completes appropriate background information.
  • Consult with hiring managers to discuss candidate status and develop sourcing strategies for hard-to-fill roles.
  • Manage and develops vendor and community relationships, participates in recruitment outreach activities to strengthen the candidate pipeline.
  • Assist with the development of recruiting promotional material, communication pieces, and events calendar.
  • Build and maintain excellent relationships with the management team to guide them through the recruitment process.
  • Ensures all hiring processes are in compliance with federal/state/local laws.
  • Responsible for the on/off boarding processes for new hires, including conducting exit interviews.
  • Maintains applicant tracking software, including posting of job vacancies.
  • Design job descriptions for new roles with input from hiring managers.


  • Collaborates with all departments of the organization to identify training needs, and develop learning solutions designed to meet business objectives and foster employee professional development.
  • Leads training sessions and or works with outside trainers (MHUW staff, contractors, vendors, etc.).
  • Responsible for developing training materials, administering program, evaluating training effectiveness, and tracking participants.
  • Maintains the training calendar and distributes all invites.
  • Tracks staff training and development requests, including tuition assistance. Assist the Vice President of Human Resources in reconciling training and development charges.
  • Responsible for coordinating the All Staff agenda and monthly meetings.


  • In conjunction with the Vice President of Human Resources, responsible for the annual performance management process, including training supervisors on the performance management cycle
  • In conjunction with the Coordinator, responsible for training supervisors and employees on using all performance management software.

Other Duties/Responsibilities

  • Assist Vice President of Human Resources with strategic implementation of HR programs to help align the department with the goals of the company, including total rewards, talent management, employee relations, and compensation.
  • Assist with employee relations, coaching and performance management.
  • Assist in the development and implementation of personnel policies and procedures and related documents as needed, and suggest and implement recommendations for system/process improvements to ensure adequate internal controls and efficient work processes.
  • Support the department's coordination of annual benefit-related audits/events, i.e. 401(k) audit, 5500 preparation, and benefit renewals.
  • Maintains current working knowledge of federal laws (HIPAA, FMLA, COBRA, ADA) and Section 125 guidelines. Research and report on Human Resource best practices.
  • Complete external surveys relating to compensation, benefits and other human resources practices.
  • Develop and maintain positive customer relations by ensuring that all verbal, telephone and written inquiries and requests are handled appropriately and in a timely manner.
  • In conjunction with department, maintain and monitor the HR Calendar.
  • Assist with the day-to-day efficiency operation of the HR department.



  • Bachelor's degree in Business Administration, Human Resources Management or related discipline.
  • SHRM-CP or SHRM-SCP preferred.


  • Minimum 5 years of direct human resource experience at the Generalist level.
  • Experience facilitating training in large group presentations.
  • Experience leading projects to completion.
  • Competent in recruitment and selection, as well as policy and procedure interpretation.
  • Must have working knowledge of state and federal laws along with practical application


  • Knowledge of HR laws, policy, and resources.
  • Excellent written and oral communication skills.
  • Strong interpersonal skills.
  • Ability to present instruction one-on-one and in a classroom setting.
  • Ability to properly balance employee advocacy and business requirements.
  • Strong analytical skills.
  • Ability to work directly with all levels of staff to identify sound HR solutions that also meet business requirements.  
  • Well-organized, with the ability to handle multiple priorities.
  • Ability to adapt to changing business needs in a dynamic environment.
  • Ability to work independently.


  • Intermediate/Advanced knowledge of Microsoft Office.
  • Human Resource Information System (HRIS) experience, including report management and data integrity: ApplicantPro, Paycom, and Spiceworks experience a plus.

Working Environment: Typical office environment

Physical Activities: Ability to operate a computer for extended periods. May be required to lift 20lbs.

This job posting is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.

Mile High United Way is an Equal Opportunity/Affirmative Action Employer. As an Equal Opportunity Employer, we do not discriminate on the basis of age, race, sex, sexual orientation, gender identity, gender expression, color, religion, national origin, disability, genetic information, or any other status protected by federal, state or local law.

We will endeavor to make reasonable accommodations for otherwise qualified applicants who have disabilities which hinder their ability to complete the application process. Please contact us to request accommodation in the application process.

We use e-Verify to verify the identity and employment eligibility of all persons hired to work.


Mile High United Way
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